CollectiveMiles
EVERYTHING IN ONE PLACE

Built around the operator's day.

Explore the complete toolset designed to help rental operators streamline bookings, manage vehicle assets, and guarantee operational continuity.

OperationsCore Workflow

Booking Review Queue & Conflict Check

Operators inspect upcoming customer reservations and verify vehicle availability without friction.

  • Review incoming customer booking requests in a dedicated tab
  • Check automatic conflict blockers for active hires and maintenance
  • One-click confirmation or rejection with custom customer explanations
  • Audit logs capturing all operator status updates and timestamped decisions
Fleet CareNew Feature

2–7 Vehicle Photo Management

Multi-photo gallery system giving customers and operators comprehensive visual transparency.

  • Upload 2 to 7 photos per vehicle with instant preview
  • Designate the primary cover photo for marketing and fleet cards
  • Reorder photos using simple directional controls
  • Built-in deletion guards preventing deletion below the 2-image minimum
OperationsInsurance Workflow

Alternate Car Swaps for Insurance Claims

Quickly swap vehicles when accident claims, mechanical faults, or maintenance overlap occurs.

  • Modal selector listing eligible replacement cars in the depot
  • Mandatory reason logging (e.g. 'Insurance claim #402 / Engine check')
  • Automatic customer alert updating vehicle details and pickup bay
  • Audit trail preserved for billing and insurer reconciliation
Operations

Split Bookings & Multi-Vehicle Handovers

Facilitate long-term or complex rentals where a customer transitions between different cars.

  • Divide a single booking schedule across multiple vehicles
  • Generate vehicle-specific handover records and condition checklists
  • Individual fuel and odometer logging for each handover phase
  • Comprehensive visual calendar showing consecutive vehicle segments
Communications

Automated Customer Email & SMS Updates

Keep customers engaged and confident at every step of their reservation journey.

  • Transactional HTML emails sent on booking receipt, confirmation, and return
  • SMS notification hooks for instant mobile pickup reminders
  • Alternate car assignment notices explaining vehicle swaps
  • Clear branding with your business name, contact details, and pickup instructions
OperationsSupport System

Incident & Maintenance Tickets

Internal issue tracking for mechanical alerts, customer requests, and body damage claims.

  • Structured ticket numbers (TK-XXXX) linked directly to vehicles and bookings
  • Priority triage from Low, Medium, High, to Urgent
  • Threaded operator activity log with internal notes
  • Lifecycle tracking: Open, In Progress, Resolved, and Closed
ResiliencyOffline Resilient

Offline Local Database (IndexedDB)

Never worry about internet outages. Continue operating even if the cloud server is unreachable.

  • Client-side IndexedDB caching of all vehicles, bookings, and customer phone numbers
  • Offline browsing mode displaying cached records with zero latency
  • Automatic background re-synchronization when connection restores
  • Eliminates depot counter delays during connectivity drops
ResiliencyDisaster Recovery

Local Database Backup Downloads

Operator-controlled data ownership. Export your entire tenant database anytime.

  • One-click download of your entire tenant snapshot as structured JSON
  • Independent offline archival for compliance, tax, and auditing
  • Auto-sync options for continuous browser storage backups
  • Tenant-isolated schema ensuring only your data is contained in the export
WHERE WE'RE HEADING

A growing platform. An honest roadmap.

Here is what is currently in active development to make CollectiveMiles even more capable.

In Development

GPS Hardware & Live Telematics Adapters

Direct integration with OBD-II trackers for real-time odometer sync, geo-fencing, and live battery health.

Planned

Digital Electronic Rental Agreements & Signature

Paperless digital signing on mobile devices with automated driver license optical scanning.

Planned

Automated Yield & Seasonal Dynamic Pricing

Rule-based seasonal multipliers and automated rate optimization based on regional fleet demand.

In Development

Stripe & Xero Deep Ledger Reconciliation

Automatic invoice posting and bond pre-authorization capture directly synced into Xero chart of accounts.

YOUR NEXT CHAPTER STARTS HERE

Less admin.
More road ahead.

See the workspace for yourself before you choose a plan. Try the live interactive demo or talk to our team for a personalized walkthrough.

No credit card required for the interactive sample dashboard.